Understanding costs

We will work with you to ensure you’re aware of any out-of-pocket expenses and make sure there are no surprises throughout your treatment.

We are committed to providing our patients with holistic and evidence-based care.

We will take the time to talk through all aspects of your treatment plan and provide you with a detailed cost estimate before your first treatment.

The cost of treatment at Icon depends on what type of treatment you’re having and the likely cost of any tests or medications. Our staff are here to talk you through your payment options, and assist you in claiming from MediSave, MediShield Life and other insurance plans, if you are eligible.

MediSave

MediSave is Singapore’s national medical savings scheme. It helps people allocate part of their income to pay for their, or their approved dependents’ expenses when hospitalised. A dependent may be a spouse, child, parent or grandparent. MediSave has set withdrawal limits, which will generally cover the majority of expenses incurred during treatment.

MediShield Life

MediShield Life is a health insurance plan for Singaporean citizens and permanent residents which helps to pay for significant hospital expenses and certain outpatient treatments, such as chemotherapy and radiation therapy. There may be some out-of-pocket expenses incurred depending on your maximum claim limits; your care team will discuss these with you in full.

Integrated Shield Plan

A MediSave-approved private Integrated Shield Plan (IP), is an insurance plan that includes both MediShield Life and private insurance to give further coverage of your treatment costs. Withdrawal limits and any out-of-pocket costs will depend on your specific IP. Please check with your insurer to verify the withdrawal limit and co-payment cap for your IP. Our care team will also be able to assist you with any queries regarding your coverage.

Paying for treatment at Icon

You will need to provide payment at the end of each visit to Icon Haematology.

We will help you with claiming from MediSave, MediShield Life or your IP. Please ensure to provide us with the following documentation:

Your Central Provident Fund (CPF) statement and insurance information (plan type and insurer)
A photocopy of your National Registration Identity Card (NRIC)
A photocopy of your MediSave account holders if it is not under your name
A completed copy of the Medical Claims Authorisation Form

For our foreign patients

International expatriate insurance plans

If you are an expatriate or non-Singaporean permanent resident or citizen and have an insurance plan that covers you internationally, please contact your insurer to obtain information regarding your medical coverage. With a Letter of Guarantee (or LoG), direct billing arrangements can be made with your insurer. Please feel free to speak with our administration staff if you have any queries.

Other resources

Families and carers

We know that a cancer diagnosis impacts the whole family. While we understand that your loved one is your priority, it’s important to make time for yourself too.

Learn more